亚马逊关联申述模板怎么写？

账户关联是亚马逊封号中最棘手的问题之一，申诉信(POA)的撰写质量直接决定解封成功率。以下提供专业模板框架和撰写要点，帮助您有效应对关联申诉。

一、申诉信核心结构（三段式）

1. 根本原因分析（承认错误）

写作要点：

诚实说明关联原因(如员工误操作、服务商共用设备等)

避免推卸责任或隐瞒事实

提供具体时间线和操作细节

模板示例：

"We sincerely apologize for violating Amazon's Multiple Accounts policy. After internal investigation, we found that our employee [姓名] accidentally used the same network environment ([IP地址]) to operate both our main account ([账号名]) and a new account ([账号名]) on [日期]. This was entirely due to our lack of training and oversight, not intentional violation."

2. 整改措施（立即行动）

写作要点：

说明已采取的具体纠正行动

提供证据支持(如网络变更记录、设备清理截图)

模板示例：

"Immediate actions taken:

Permanently closed the newly created account ([账号名]) on [日期]

Terminated all connections with the shared network ([IP地址])

Replaced all computers and routers that were used for multiple accounts

Conducted full system security scan on [日期] (see Attachment 1)"

3. 预防方案（长期保障）

写作要点：

展示系统化的防关联措施

包括技术方案和管理制度

模板示例：

"Prevention measures implemented:

Established dedicated network environment for each account with separate IP addresses

Implemented employee training program on Amazon policies (training records in Attachment 2)

Introduced monthly compliance audit to prevent recurrence

Appointed [姓名] as Compliance Officer to monitor account operations"

二、完整申诉模板（可修改使用）

Subject: Appeal for Account Reinstatement - [Your Account Name]

Dear Amazon Seller Performance Team,

We are writing to appeal the suspension of our seller account [账号名] due to multiple account policy violation. We fully acknowledge our mistake and have taken comprehensive measures to resolve this issue.

1. Root Cause Analysis

Our violation occurred on [日期] when [具体原因, 如: our external service provider used the same computer to access two different seller accounts]. This was caused by [根本原因, 如: insufficient employee training/lack of operational protocols], not malicious intent.

2. Immediate Corrective Actions

Immediately closed the associated account ([账号名])

Completely eliminated the connection between accounts by:

Installing independent internet lines for each account

Replacing all shared equipment (MAC addresses attached)

Removing all authorized users from suspended account

Conducted comprehensive system cleanup (screenshot evidence attached)

3. Preventive Measures

To ensure strict compliance going forward:

Implemented segregated operational system for each account

Established monthly compliance training for all staff

Introduced dual-approval process for account operations

Designated dedicated devices for each Amazon account

We assure you that this violation was unintentional and will never happen again. We respectfully request your consideration for reinstating our selling privileges.

Sincerely,

[Your Name]

[Store Name]

[Contact Information]

三、必须提交的佐证材料

1.核心证据清单：

网络隔离证明：新办理的宽带合同/IP地址证明

设备清理证据：新购买电脑/路由器的发票(显示MAC地址)

账户关闭证明：关联账户的关闭确认截图

制度文件：员工培训记录、合规管理制度文档

2.材料准备技巧：

所有文件转为PDF格式，命名清晰(如"Internet_Service_Contract.pdf")

非英文文件需提供公证翻译件

每份材料在申诉信中明确对应(如"see Attachment 1 for equipment purchase invoices")

四、常见错误与避免方法

1.致命错误：

推卸责任：避免指责亚马逊系统或前员工

隐瞒事实：试图掩盖其他关联账户

模板抄袭：直接复制网络模板不做个性化修改

2.成功关键：

响应速度：收到通知后24小时内提交申诉

具体细节：提供精确的日期、IP地址、设备信息

专业格式：使用商务信函格式，分段清晰

五、后续处理建议

1.首次被拒：

分析回复中的具体要求(常要求提供更多证据)

补充材料后72小时内重新提交

2.多次被拒：

通过卖家支持电话(400-810-5666)寻求指导

考虑聘请专业申诉服务(如VAT/合规律师)

3.申诉成功后：

严格履行承诺的预防措施

每月进行合规自查

保留所有操作记录备查

4.重要提醒：

关联申诉成功率较低，需做好账户无法恢复的准备

如申诉失败，考虑通过正规渠道注册新账户(全新环境、全新公司)

切勿尝试虚假材料或隐瞒关联账户，可能导致永久封禁